FAQ
What material are your acrylic awards made from?
Our awards are crafted from premium 25mm clear acrylic, ensuring durability and a
high-quality finish that lasts for years.
How long does shipping take?
Delivery typically takes 5-7 days for domestic orders and 10–15 business days for international orders.
Can I customize the design of my award?
Simply select your preferred award design and upload your certificate in high quality. We will
print it professionally and deliver it to you.
What sizes are available?
We offer multiple size options for our acrylic awards. You can view all available sizes on the product pages or in our product builder.
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Please contact us directly for a custom quote on large quantity orders.
What is your return policy
All products are custom-made. Once printed, no cancellations or refunds are possible. If you
receive a damaged item, contact us within 24 hours of receiving the order with photos/videos, and we'll arrange a replacement after inspection
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email. You can also track
your order status by logging into your account.
Do you ship internationally?
Yes, we ship worldwide! International shipping takes approximately 10–15 business days depending on your location
